Terms and Conditions my99bet — Complete Platform User Guide

Welcome to my99bet, an online betting platform operating under the domain my99bet.win. These Terms and Conditions ("Terms") govern your use of all services, games, and features provided by the my99bet platform.

By registering, accessing, or using any part of the my99bet platform — whether via web browser, Android, or iOS mobile app — you automatically agree to be bound by these Terms. If you do not agree with any part of this document, please stop using the platform immediately.

These terms should be read together with Privacy Policy and Responsible Gaming Policy my99bet, which also forms part of the overall agreement between you and the platform. These three documents together constitute the complete agreement between the user and my99bet.

To register and use my99bet services, you must meet all of the following eligibility requirements without exception:

• At least 18 years old on the date of registration.
• Registering voluntarily under your own name — not on behalf of anyone else.
• Not appearing on the self-exclusion list of any recognised betting platform.
• Not a resident of any country or region where online betting is strictly prohibited.
• Have full legal capacity to enter into a binding agreement.

During registration, you are required to provide accurate, complete, and up-to-date information. Any false or misleading information may result in account termination and fund freezing. my99bet reserves the right to request supporting documents at any time to verify your identity.

Each user is permitted to hold only one account. Holding multiple accounts — whether under different names, emails, phone numbers, or payment methods — is strictly prohibited and will result in the termination of all such accounts without compensation.

You are solely responsible for keeping your my99bet account login credentials — including your username and password — confidential. my99bet recommends that you:

• Using a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Not sharing login credentials with anyone, including family members.
• Log out of your account when using a public or shared device.
• Notify the my99bet support team immediately if you suspect unauthorized access to your account.

My99bet will not be held responsible for any losses resulting from a user's negligence in maintaining the security of their own account. All activity occurring under your account is considered to have been carried out by you unless there is verifiable evidence to the contrary, as determined by my99bet.

My99bet supports multiple deposit methods in Malaysian Ringgit (MYR), including DuitNow, FPX (Internet Banking), Touch 'n Go eWallet, Boost, GrabPay, and local bank transfers. All deposit transactions are processed with 256-bit SSL encryption to ensure the security of your financial data.

• The minimum deposit limit is RM 20 for most payment methods.
• Deposits may only be made using payment methods registered in your own name.
• Using a third party's card or account for deposits is strictly prohibited.
• Deposited funds do not earn interest and cannot be transferred to other users.
• My99bet reserves the right to request proof of payment for any deposit.

My99bet processes withdrawals within 1 to 5 minutes for most withdrawal methods once all conditions have been met. The first withdrawal requires successful KYC verification beforehand.

• The minimum withdrawal limit is RM 50 per transaction.
• Withdrawals can only be made to a bank account or e-Wallet registered under the same user's name.
• Users are required to complete the KYC (identity verification) process by submitting a valid copy of their Malaysian IC.
• Bonus balances that have not met the wagering requirements cannot be withdrawn.
• In cases of suspected fraud, withdrawals may be put on hold until the investigation is complete.
• My99bet reserves the right to request additional supporting documents for withdrawals exceeding a certain amount.

All bonuses and promotions offered by my99bet are subject to their respective specific terms and conditions as stated on the Promotions page. General terms that apply to all bonuses are as follows:

• All bonuses have a wagering requirement that must be fulfilled before a withdrawal is permitted.
• The Welcome Bonus can only be claimed once per new user.
• My99bet reserves the right to void any bonus if abuse or fraud is suspected.
• Bonuses cannot be transferred between accounts.
• In the event of a conflict between the general terms and the specific terms of a promotion, the specific terms of that promotion shall apply.
• My99bet reserves the right to modify, suspend, or terminate any promotion without prior notice.

All games available on the my99bet platform — including slots, live casino, fish shooting, and table games — use a Random Number Generator (RNG) system certified by independent international bodies. The RTP (Return to Player) value for each slot game is displayed in its respective game information.

Users agree that the outcome of all games is final and cannot be disputed. my99bet shall not be held liable for any losses incurred during gameplay. In the event of a technical fault affecting a game result, my99bet reserves the right to void the round in question and refund the original bet.

My99bet takes user privacy seriously. All personal information collected during registration and use of the platform is protected in accordance with our separate Privacy Policy. In summary, my99bet:

• Will not sell or share your personal information with third parties for marketing purposes without your consent.
• Using 256-bit SSL encryption for all communications and transactions.
• Storing financial data in accordance with PCI DSS security standards.
• Share data only with parties required for service operations (such as payment processors) under confidentiality agreements.

For more information on how we handle your data, please refer to Privacy Policy us.

By using the my99bet platform, you agree not to engage in any of the following activities:

• Identity fraud or impersonating another individual.
• Use of automated software (bots), scripts, or programs to exploit the system.
• Attempting to hack, damage, or disrupt platform operations.
• Money laundering or any other illegal financial activity.
• Misuse of the bonus system or deliberate exploitation of technical vulnerabilities.
• Sending offensive, abusive, or threatening content to other users or my99bet staff.

Violation of any of the above rules will result in immediate account termination and cancellation of all balances, including pending withdrawals. my99bet also reserves the right to pursue legal action where necessary.

My99bet reserves the right to suspend or terminate a user account at any time for reasons including:

• Breach of any terms and conditions stated in this document.
• Inaccurate or unverifiable account information.
• Failure to complete KYC verification within the specified timeframe.
• Suspected involvement in fraud, money laundering, or other illegal activities.
• Voluntary self-suspension requests.

Users may close their account at any time by contacting the my99bet customer support team. For self-exclusion requests related to gambling concerns, my99bet will process the request promptly and with full respect.

To the extent permitted by applicable law, my99bet shall not be liable for any direct, indirect, incidental, or consequential losses arising from:

• Use of or inability to use the platform.
• Technical failures, server disruptions, or internet outages beyond my99bet's control.
• Unauthorized access to a user's account resulting from the user's own negligence.
• Betting losses arising from legitimate game outcomes.
• Decisions made based on information from third-party platforms.

My99bet reserves the right to update these Terms and Conditions at any time without prior notice. Changes take effect immediately upon being published on this page. It is the user's responsibility to review these terms periodically.

This document is governed and interpreted in accordance with applicable laws. Any disputes arising from the use of the my99bet platform will be resolved through an alternative dispute resolution process agreed upon by both parties.

If you have any questions about these Terms and Conditions, please contact our customer support team, available 24 hours a day, 7 days a week.